Ez Fix Cell Phone Repair Richland Richland Wa 99354
Customer Complaints
1 Customer Complaints
Most Recent Customer Complaint
Complaint Type: Advertising/Sales Issues
12/23/2018
Ad offered 75 percent off screen replacement at $48 original cost $155. I had two screens replaced. However they gave me two aftermarket screens at that same price and those are originaly $95. 75 percent off An aftermarket screen is the the $23 range not $48. They acted like they didn't know what I was talking about. Called the main one and pasco and he said the ad was just wrong. However when I commented on fb they need to fix the ad they deleted my comment. I have proof of everything I have screen shots and all. I waited for This sale as it was for a Christmas gift. Now it's two days before Christmas.
Customer Reviews
1 Customer Reviews
Most Recent Customer Review
Nice little shop. I was a walk in customer and was treated like VIP. Had a phone that showed little hope of being repaired but thought I'd try before buying a new one. The owner was very helpful and seemed to know quite a bit about many different devices. He had my phone fixed faster than expected. The cost was much less than a new phone and it works prefectly. All in all a very good experience and I will be telling all friends and family.
Business Details
Location of This Business
520 W Clark St, Pasco, WA 99301-5522
| BBB File Opened : | 3/3/2017 |
|---|---|
| Years in Business : | 7 |
| Business Started : | 10/13/2014 |
| Licensing Information: | This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. |
| Type of Entity : | Limited Liability Company (LLC) |
Business Management
- Mr. Martin Organista
- Ms. Ana Soria, Governor
Contact Information
- Mr. Martin Organista
- Ms. Ana Soria, Governor
Principal
- Mr. Martin Organista
Customer Contact
Additional Contact Information
Business Categories
Local BBB
BBB Great West + Pacific
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BBB Business Profiles may not be reproduced for sales or promotional purposes.
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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Ez Fix Cell Phone Repair Richland Richland Wa 99354
Source: https://www.bbb.org/us/wa/pasco/profile/tablet-equipment/ez-fix-cell-phone-repair-1296-1000035104
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